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Delivery Information

Preparation of Delivery

All payments should be made before delivery.  After receipt of payment, we may need 3 - 7 days to prepare the products.

Domestic Shipping

After the products are ready for delivery, please kindly accept 1 - 3 days for receipt of order for standard delivery.  Our standard delivery service is normal used local courier. 

International Shipping

We accepted most of international orders.  If you cannot find your country when you are checking out, please kindly contact us for assistance.  After the products are ready for delivery, please kindly accept 10 - 18 days for receipt of order for standard delivery (For some places may need a longer delivery time).  Our standard delivery service is normally used international postage or EMS service.  For express orders, please kindly contact us by email (ngailam@pacific.net.hk) and give us instructions.  We will quote the express shipping price for you for payment before delivery.  We are unable to guarantee for the delivery time, as sometimes the delay may caused by the goods holding by customs or any special procedures are needed in different countries.

For International Shipping, we divided the countries / locations into 4 price zones.  Please click the following link for reference:

http://www.lesealgiftware.com/image/data/Price Zones.jpg

Pick up

Customer could pick up the products from our office.  In this case, please kindly choose "Pick Up" on "Step 4 - Delivery Method" when you are checking out from the shopping cart.

Price Information.

Below chart is  the weight information from 0.1 - 10Kg for your ref.

Order tracking

You could register as our member and login to check for the status of delivery.

Return & Exchange

Within 30 days after receipt of the product(s), if you find any problems and are asking for return or exchange, please contact us by email (ngailam@pacific.net.hk) for discussion.

Accuracy of Information

Le Seal Giftware reserve the right to amend / correct the production information and pricing information.

Legal

All transactions between the buyer and  the seller (Le Seal Giftware) and the use of this site shall be governed by and construed in accordance with the Hong Kong laws. 

 

 

 

 

 

 

 

Le Seal BY Ngai Lam Giftware Co Ltd © 2019.